The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Maybe you've added a new program to your computer that doesn't get along with Outlook, or your system has a virus. Regardless of the specific cause, there are several key troubleshooting fixes to try that might help. If your antivirus software isn't up-to-date, Outlook may not function correctly. Outlook stores certain data, such as email signatures and the spelling checker dictionary, in the AppData folder.

Outlook known issues in the October 2019 updates

If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. When you start Windows normally, several applications and services start automatically and then run in the background. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts. The issues documented in this section have been reported after installing the recent work offline mode stuck updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue.

Outlook Known issues in December 2024 updates

The person who sent you the invitation will need to remove your permissions and then send a new invitation. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.

Outlook Known issues in April 2023 updates

When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and inbox repair tool alternative repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software.

VBScript does not run or you receive malicious code warning when using a custom form for Outlook

If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook.

• If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.
• Right-click the folder, and then click Properties to check your permissions for the folder.
• To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet.
• If everything is working correctly, you can now delete the old profile.
• Here are some common fixes that should work when Outlook doesn't open, whether you're using Windows or a Mac.
• Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook.
• You might need to set Windows Update to automatically download and install recommended updates.
• When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC.
• Please install the latest updates on your phone to resolve the issue.

Outlook Known issues in May 2024 updates

Or, you can disable any antivirus software add-ins that are installed in Outlook. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer.





User profiles help make sure that your personal preferences are used when you log on to Windows. As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues credential loop in Microsoft 365 during certain operations.