After the repair process, try to activate Office again. If your subscription has expired, you'll see "We couldn't find any Office products." Renew your subscription to use Microsoft 365. You may not realize you have more than one copy installed.

Can't activate office 365 even though I have a subscription

Don't forget to reinstall it after Office is finished installing and if you turned it off, be sure to turn it on again. The latest Office updates might contain fixes to activation issues. To learn how to update Office, see Install Office updates. Running Office as administrator helps fix permission issues that might cause Office activation to fail. If these settings aren't correct, Office activation might fail.

Step 4: Troubleshoot Office activation

These errors can occur for various reasons, such as expired subscriptions, incorrect product keys, or connection issues. Fortunately, many common Office activation problems can be fixed with a few simple troubleshooting steps. Activation errors in Microsoft Office can arise from various issues, such as incorrect product keys, network problems, or corrupted files.

Step 3: Check your Microsoft 365 subscription status

All PCs are working properly for all other functions that I can tell, and we are not getting notices from any other software indicating an issue with connectivity. For genuine and affordable MS Office product keys, visit My PC Panda. Incorrect system date and time settings can sometimes interfere with activation.

Step 1: Sign in with the right account

You should immediately recieve a prompt to activate if this is your issue. Failure to activate Office can lead to limited functionality, with messages such as "Product Activation Failed" appearing on the screen. Was very odd the only thing broken was the licensing. It's send/receive error 0x800CCC0E fix possible that the reinstall added back the GVLK as suggested by seanpmassey. Environment has been stable for some time, I am now experiencing an Office Product Activation fail.

• This tool can automatically detect and fix activation errors for Microsoft Office.
• You should immediately recieve a prompt to activate if this is your issue.
• Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
• If you don’t remember which email was originally used, the system keeps looping because it’s trying to verify the key against the correct account.
• If you’re encountering any of these or similar issues, continue reading to find solutions.
• They can help you resolve activation problems specific to your account or product.
• If you use your device both at home and at work, try turning off the proxy settings in Microsoft Edge or Internet Explorer before you install Microsoft 365.

Check your proxy settings

If you’re encountering any of these or similar issues, continue reading to find solutions. For more information about Microsoft product activation, diagnose Office activation conflicts see Activate Windows 7 or Windows 8.1. If you're not sure which antivirus software you have, use the following instructions to get to Control Panel to find the name of your antivirus software. If Office still won't activate after you run the troubleshooter, you can Fix Unlicensed Product errors yourself.





A stable internet connection is required for Office activation, especially for Office 365 and Office 2016. If you’re having trouble activating Office, make sure you’re connected to the internet. I’m guessing there is some protocol or cipher suite issue. I’ve gone that route though, and have (as best as I can tell) corrected the protocols and cipher suites to be correct. I tested this with PCs that were never on our domain, and they worked just fine -as far as the accounts and licenses go. This is the only evidence I can see of a network issue.



The Microsoft 365 activation troubleshooter runs on Windows PCs and can help you identify and fix activation issues with Microsoft 365. Approx 50% of problems we’ve found with office 365 have been DNS issues when people call asking for advise on their 365 installs. Did you download Office from the portal while logged in as the user? A vast community of Microsoft Office365 users that are working together to support the product and others.

Activation can reset cached Exchange mode fail if you have multiple copies of Office installed. Let's uninstall any versions of Office you aren't using before we continue to troubleshoot. I’m guessing there’s an issue with a protocol or cipher suite setup that’s tanking this function for our PCs. After deactivating Office on another device, you should be able to activate it on your current device.