Classic Outlook not responding, stuck at "Processing," stopped working, or freezes

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Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content.

Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms. This method using the SCANPST.EXE will not work if the PST Files are in bulk or they contact support here are encrypted. In that case, using a professional tool comes to your rescue. Restart the Outlook application and check if the issue persist


You can unintentionally send an important Microsoft 365 item to the recycle bin, especially if you have too many files on your device’s hard drive. Still, the files you send to the recycle bin are not permanently removed. An internet connection is not available or a firewall is blocking network connections. Check POP3 and SMTP settings for connecting to Microsoft mail servers (addresses of servers, ports, encryption, authentication). If you have forgotten your password contact support here for the Office 365 account, try to recover or reset the password. If you can’t find the solution to your issue or need more help, please contact us so we can get you up and runnin


This tool easily fixes the problem and is purely safe to use. If nothing worked and still your Outlook is not opening a loading profile, you can try to create a fresh profile. And if you have no idea about this, here is what you need to do. If you tried the above method and found no results, here is the other fix you can attemp


I usually disable them one-by-one, closing Outlook with contact support here each change. This helps to pin down the culprit that causes Outlook to freeze. A virus or antivirus software issue can wreak havoc on your system, and Outlook won’t escape unscathe


If you couldn't change your password this way, see Reset your Microsoft account password. I'd love to contact support somehow but this seems impossible without logging into my account. I am logged in on my PC but it asks for my password to do anything useful which I don't recall. You must be a password administrator to perform these steps. Check out all of our small business content on Small business help & learning. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor


If you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instead. When a user requests a new password, you receive a password reset request in email. This article is for people who set password expiration policy for a business, school, or nonprofit. To complete these steps, you need to sign in with your contact support here Microsoft 365 admin accoun


To remove licenses from users, see Remove licenses from users in Office 365 for business. If you have to go this far during actual Office repairs, my condolences. We’re going to download and run a tool that completely obliterates your current Office installation. Then you’ll download and install a fresh, new installation from the Microsoft Office download pag


Sometimes, employees save their passwords on their laptops or desktops and then copy-paste the data into sign-in fields. If you’re copying the password from somewhere else, make sure that you’re aware of possible unintentional spaces at the beginning or end of the password. Also, bear in mind that some passwords are case sensitive, so make sure every letter is correc


Errors in Microsoft 365 files are repaired automatically. So for about the past month, my Outlook constantly freezes, the window grays out, and I get a "not responding" error message. I am not quite sure when this started, otherwise I would have rolled back updates and/or removed recently installed apps. I recently uninstalled and reinstalled Office but it only made the issue worse. In System Configuration, if you select a check box, the related service or startup program runs when you restart the compute


Finally, I bit the bullet and submitted a support ticket for a solution, I have submitted 3 tickets for this situation alone, almost 4 months it has been discussed. Unfortunately, we have not received effective support from either the SharePoint or compliance teams. Despite our efforts, which included screen-sharing to demonstrate errors when manipulating the files or the site, we remained unable to delete them due to an orphaned active eDiscovery hol


The update channel used by Office 365 depends on your contact support here Office 365 subscription plan and on configuration. One of the features of Office 365 is that users can work on their current Word or PowerPoint projects either on their mobile device or computer. As long as you’re working with your account logged in, the application should automatically save your progress on OneDrive and sync it to your device. However, errors can happen when the device is currently offline or not connected to a networ


When complete, a checkmark appears next to the Rest button. Note that it contact support here says "The app’s data will be deleted." This does not include your files. What a reset does is reset settings, history, and perhaps more that is specific to the configuration of the program. After the list of installed apps populates (it can take some time, depending on how much you have installed), scroll down and look for Microsoft 365 (Office). It could also happen because you haven't assigned a license to yourself or your user
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