Top Trends Driving the Global Intelligent Document Processing (IDP) Market

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Expanding IDP use cases beyond traditional sectors into areas such as insurance, banking, healthcare, manufacturing, and public services.

QKS Group reveals that the Intelligent Document Processing (IDP) market is projected to grow at an average CAGR by 2028.

As global organizations increasingly collaborate with third-party vendors, suppliers, and contractors to outsource products and mission-critical services, they seek to reduce operational costs, enhance profitability, gain competitive advantage, accelerate time-to-market, and improve productivity. However, these external partnerships require the exchange of significant volumes of private and sensitive information, including personally identifiable information (PII), which heightens the risk of data leakage.

With globalization and widespread digital transformation, organizations now rely heavily on third-party providers for essential functions such as payroll management and document processing. This dependence has amplified exposure to security vulnerabilities and compliance risks. To address these concerns, Intelligent Document Processing (IDP) platforms have emerged as a critical security and operational tool, helping organizations analyze risk exposure, automate document workflows, enhance accuracy, and safeguard sensitive data across their vendor ecosystems.

Key Questions This Study Addresses

What is the current and projected growth rate of the Intelligent Document Processing (IDP) market?

What key drivers and restraints are shaping the global IDP market landscape?

Which industries are expected to generate the most significant growth opportunities through 2028?

Which geographic regions will experience the highest adoption and demand for IDP solutions?

Which customer segments show the strongest potential for IDP investments?

Which IDP deployment models—cloud, on-premises, or hybrid—are likely to expand most rapidly in the next five years?

Strategic Market Direction

The Intelligent Document Processing (IDP) market is positioned for robust expansion, driven by rapid advancements in artificial intelligence and machine learning. Key strategic priorities include:

Enhancing AI & ML capabilities to deliver greater accuracy and automation.

Expanding IDP use cases beyond traditional sectors into areas such as insurance, banking, healthcare, manufacturing, and public services.

Building integrations and partnerships with leading enterprise software providers to increase adoption.

Strengthening data security measures to ensure safe handling of sensitive information and regulatory compliance.

Developing scalable and flexible IDP solutions that adapt to diverse business workflows and global enterprise needs.

Investing in customer education to highlight efficiency improvements, cost savings, and operational impact.

These strategies will strengthen vendor competitiveness, accelerate innovation, and support the growing demand for intelligent automation and document processing solutions.

Vendors Covered

ABBYY, Alkymi, Appian, Automation Anywhere, AYR.ai, Celaton, codemantra, Datamatics, EdgeVerve, Eigen Technologies, EXL, Grooper, HCL Technologies, Hyperscience, IBM, Indico Data, Infrrd, JIFFY.ai, KnowledgeLake, Kofax, Laiye, Microsoft, OpenBots, Parascript, Parashift, qBotica, Rossum, SS&C Blue Prism, Stravie, UiPath, UST, Cortical.io, and WorkFusion.

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