Renold Dass

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SPARK Matrix™: Voice of Customer (VoC) Platform | #voice of Customer (VoC) Platform # VoC software # customer feedback management # customer experience analytics # real-time customer insights # AI-driven VoC

SPARK Matrix™: Voice of Customer (VoC) Platform

The Voice of Customer market is undergoing a fundamental shift from capturing feedback to operationalizing intelligence at scale. AI is no longer a feature but a foundational layer, powering real-time insights, automation, and contextual engagement.

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SPARK Matrix™: Sales Force Automation Platform | #sales Force Automation (SFA) Platform # SFA software # sales process automation # sales workflow automation # lead management system # opportunity management

SPARK Matrix™: Sales Force Automation Platform

“A software that enables businesses to automate repetitive and administrative tasks performed by sales professionals to improve productivity, customer engagement, and understand the market demand for the product or service of the organization.

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SPARK Matrix™:Retail Forecasting and Replenishment | #retail Forecast & Replenishment # AI demand forecasting # retail inventory optimization # probabilistic demand planning # multi-echelon replenishment # retail

SPARK Matrix™:Retail Forecasting and Replenishment

Retail Forecast & Replenishment market has moved decisively beyond traditional, spreadsheet-driven planning into an era of AI-native, probabilistic, and omni-channel aware decisioning

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SPARK Matrix™:Intelligent Retail Pricing and Promotions Optimization | #intelligent Retail Pricing & Promotion Optimization # retail pricing optimization # AI retail pricing # promotion optimization software # retail price elasticity

SPARK Matrix™:Intelligent Retail Pricing and Promotions Optimization

Intelligent Retail Pricing & Promotion Optimization has shifted from rule-based tagging to closed-loop, AI-driven decisioning that ties pricing, promotions, and markdowns to forecasted demand, inventory constraints, and financial guardrails.

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SPARK Matrix™: Data Customer Data Platform | #data Customer Data Platform # customer data platform # CDP data integration # customer data unification # identity resolution platform # profile unification # customer data cleansing # data normalization # customer data enrichment

SPARK Matrix™: Data Customer Data Platform

“Data CDP excels in systematically collecting and unifying data from various sources, such as websites, mobile apps, CRM systems, POS terminals, and social media, to create comprehensive customer profiles. By focusing on data ingestion, cleansing, normalization, and enrichment, CDPs ensu

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SPARK Matrix™: Voice of Customer (VoC) Platform

4 d

SPARK Matrix™: Sales Force Automation Platform

5 d

SPARK Matrix™:Retail Forecasting and Replenishment

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SPARK Matrix™:Intelligent Retail Pricing and Promotions Optimization

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SPARK Matrix™: Data Customer Data Platform

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